Measuring What Matters: Evidence Meets Human Stories
An evaluation showed increased meal diversity, but the meaning clicked when Luz said, “My son now asks for greens by name.” Data points became dinner plates, and the program team finally understood the joy behind a percentage change on a chart.
Measuring What Matters: Evidence Meets Human Stories
Community feedback boxes and SMS surveys revealed confusing payout dates. The agency changed messages to plain language and added calendar emojis. Missed pickups dropped, and satisfaction rose. Subscribe to learn how small tweaks, tested quickly, can rescue big intentions.